AI Sentiment

Analyses the emotional tone of a text input and classifies it as Positive, Neutral, or Negative.

Purpose

Use this task when a workflow needs to automatically evaluate the sentiment of free-form text, such as customer feedback, support messages, or survey responses. It returns a structured result including the sentiment category, a strength score, and a confidence score, which downstream tasks can use for routing, reporting, or escalation logic.

Inputs

Field	Type	Required	Description
User Input	Multi-line Text	Yes	The text to analyse for sentiment.

Outputs

Name	Description
Save to Variable Name	A JSON object containing sentiment (Positive, Neutral, or Negative), strength (0–1), and confidence (0–1). Downstream tasks can read individual fields from this object.